PRIVACY POLICY

This Privacy Policy describes how Kabeer Associates ("we", "us", or "our"), the manufacturer of FEDGER® Laptop Cooling Pads, collects, uses, and shares information about you when you visit our website, contact us, or make a purchase or enquiry. By using our website, you agree to the practices described in this Privacy Policy.

1. WHO WE ARE

Kabeer Associates is a registered business based in Delhi, India, engaged in the manufacture and sale of laptop cooling pads under the brand name FEDGER®.

• Registered Name: Kabeer Associates
• Address: UG-1, Ajit Arcade, Gali No. 12, Madhu Vihar Market, Main Road, I.P. Extension, Patparganj, Delhi – 110092
• GSTIN: 07AAMFK9796K1ZA
• Phone: 9313208110
• Email: [email protected]

2. INFORMATION WE COLLECT

We may collect the following categories of personal information:

Information you provide directly:

• Name, phone number, and email address when you submit an enquiry or contact form
• Delivery address and billing details when you place an order
• Messages, queries, or feedback you send us

Information collected automatically:

• IP address, browser type, and device information when you visit our website
• Pages visited, time spent on the website, and referring URLs
• Cookie data (see Section 6)

3. HOW WE USE YOUR INFORMATION

We use the information collected for the following purposes:

• To respond to your product enquiries and provide pricing or order information
• To process and fulfil orders, and to communicate order status
• To send relevant product updates, offers, or newsletters (only if you opt in)
• To improve our website content, usability, and user experience
• To comply with applicable legal and regulatory obligations (including GST and tax records)
• To detect, investigate, and prevent fraudulent or unauthorised activities

4. LEGAL BASIS FOR PROCESSING

We process your personal data under the following legal bases:

• Contractual necessity: To fulfil orders or respond to enquiries you initiate
• Legitimate interest: To improve our products, services, and website performance
• Legal obligation: To comply with tax, GST, and other statutory requirements under Indian law
• Consent: Where you have specifically opted in to receive marketing communications

5. SHARING OF INFORMATION

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information in the following limited circumstances:

• Logistics & delivery partners: To dispatch and deliver your ordered products
• Payment processors: To securely handle payment transactions
• Legal authorities: If required by law, court order, or government regulation
• Business transfers: In the event of a merger, acquisition, or sale of business assets

All third parties with whom we share data are required to maintain appropriate confidentiality and security standards.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies — small text files stored on your device — to improve your browsing experience. Types of cookies we may use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics)
• Preference cookies: Remember your settings and preferences for future visits

You can disable cookies at any time through your browser settings. Disabling cookies may affect certain functionalities of the website.

7. DATA RETENTION

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Typically:

• Enquiry and contact data: Up to 2 years
• Order and transaction data: As required under the Goods and Services Tax Act and other applicable Indian laws (generally 6–7 years)

Once data is no longer required, it is securely deleted or anonymised.

8. YOUR RIGHTS

As a user and customer, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Withdrawal of consent: Opt out of marketing communications at any time
• Grievance redressal: File a complaint regarding how your data has been handled

To exercise any of these rights, please contact us at [email protected] or call 9313208110. We will respond within 30 days.

9. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

• Secure HTTPS connections on our website
• Restricted access to personal data on a need-to-know basis
• Regular review of our data handling practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. THIRD-PARTY LINKS

Our website may contain links to external websites such as rishabhassociates.com or e-commerce platforms. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

11. CHILDREN'S PRIVACY

Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately so we can remove it.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Continued use of our website after changes have been posted constitutes your acceptance of the revised Privacy Policy.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

• Company: Kabeer Associates
• Address: UG-1, Ajit Arcade, Gali No. 12, Madhu Vihar Market, Main Road, I.P. Extension, Patparganj, Delhi – 110092
• Phone: 9313208110
• Email: [email protected]
• GSTIN: 07AAMFK9796K1ZA